If you’re a patient at our practice you can now use the new #nhsapp, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the #nhsapp to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more. For more information go to www.nhs.uk/nhsapp
You Said, We did feedback – We’ve listened to patient feedback regarding our telephone system and we’re pleased to inform you that Sherwood Medical Partnership - Crown Medical Centre has now implemented a new telephone system. This has improved telephone access to the practice and patient feedback has been positive with specific praise for the Queuebuster facility. This allows the practice to monitor our busiest periods, incoming calls and call waiting times.
All calls are recorded which assists in staff training and systems development.
We ask patients to continue to let us know if they experience any further problems getting through to us on the telephones.
NHS approach to COVID-19 for Healthcare settings from Thursday 24th February 2022
Despite restrictions having been lifted effective Thursday 24th February 2022 for the general population, NHS England have instructed healthcare settings that enhanced infection control measures must remain on healthcare sites. As such when visiting the practice or other heathcare settings you will still need to:
Wear a face mask
Use hand gel🖐
As a location where there are likely to be concentrations of vulnerable patients, we need to keep our most vulnerable patients safe. Due to testing and self-isolation guidance being lifted cases of undetected Covid-19 will be circulating in the community and these measures will help to protect those most vulnerable and to protect our staff team. Thank you for helping us to keep our staff and patients safe.
Crown Medical Centre recently completed the FAST study trial, here are the results
Reminder you can request your medication 11 days early to allow for sufficient time for this to be processed by both the practice and your chosen pharmacy. Please note that although the practice turnaround is usually within 72 hours your pharmacy will require additional time to dispense the medication; this will vary dependant upon your chosen pharmacy and their time scales/workload.
Sherwood Medical Partnership
Everyone is being reminded to follow Public Health England advice to:
• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at Further information is available on nhs.uk.
Please note that the interpreting service is open for face-to-face appointments where necessary. Please use our booking form
" Secure online form: www.nottsdeaf.org.uk/booking-form
This is our preferred method as it gives an opportunity to collect all the information needed for a booking.
" Email: email@example.com
Please give as much information about the booking as possible.
" Call 0115 978 6984 Monday-Friday 8am-6pm.
" For Emergencies which are out of office hours, call 07974 396299
(Site updated 14/04/2022)